1. Supplier identification
The eXcentriX.uk web site is operated by:
11 Furse Hill Road
Tel: 01271 879100
VAT reg: 666 1580 19
This site is protected by Comodo SSL certificate to help safeguard your details.
3. Online Ordering
UK customers can order from excentrix.uk at any time while the site is available.
Order your goods by selecting an item from the appropriate product page – including quantity, size, colour or other option – and clicking ‘Add to Bag’.
You can continue to shop or proceed to the checkout to complete your delivery and enter payment details. You can register for an optional account to monitor your purchases.
VAT is included in prices of products. A VAT invoice is provided automatically.
Payment can be made by credit card via PayPal. We do not collect or store your payment details.
Orders are processed and dispatched on receipt of payment.
6. Delivery times
Every T-shirt is printed to order and we aim to deliver your T-shirt to you within 7 working days.
Printing will take 2-4 working days and delivery by Royal Mail First Class another 1-3 working days.
Most of the time you should receive your T-shirt faster, but we say 7 days to cover most eventualities.
If you require a T-shirt faster, please contact us.
Shipping within the UK mainland is £2.99 (including VAT) for one T-shirt or £3.99 (including VAT) for two or more T-shirts by Royal Mail First Class.
We do not accept international orders at this time.
As our T-shirts are printed on demand to your specific requirements, you cannot cancel an order for T-shirts after you have placed it .
9. Replacements and refunds
If the goods sent to you do not match your order – for example, if the T-shirt you receive is a different size to that which you ordered – or if goods are faulty in any way, we will provide a replacement or refund once we have confirmed their condition. Please contact us by phone or email and send us photographs so that we can resolve any problems.
If you need to return goods to us, please ensure they are unworn, and wrap the product carefully to avoid damage. You are advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery.
We include photos of actual T-shirts on this web site so that you can see what they look like when printed and being worn. Colours appear different in different lights but we try as hard as we can to show you the appearance and quality of our T-shirts so you can be confident that the shirt you receive is as close as possible to how you want it.
All content on the excentrix.uk web site is protected by copyright law and permission must be sought for any use of material on the web site or designs on products from the copyright owners.
We have every effort to check information on the excentrix.uk to ensure that it is accurate, free from error and up to date. excentrix.uk does not warrant that information including descriptions of products is accurate, free from error or current or error-free. Please contact eccentric.uk at the earliest opportunity if you discover a discrepancy with any product.
excentrix.uk makes no representations or warranties of any kind, expressed or implied, as to the operation of this web site, including all information, content, products, and you expressly agree that your use of excentrix.uk is at your sole risk. While excentrix.uk makes every effort to ensure the highest level of security, it does not warrant that this web site and services provided by third party providers, such as web hosting companies, shopping cart operators and payment processing, or email sent from excentrix.uk are free of any content, programs, viruses or other harmful elements. excentrix.uk will not be liable for any damages of any kind arising from the use of this site or any associated electronic communications or transactions.
All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.