Privacy notice

1. Who are we?

The ExcentriX online store is operated by:

11 Furse Hill Road
EX34 8HN

Tel: 01271 879100


VAT reg: 666 1580 19

2. Personal data

We take your privacy very seriously.

2.1 Cookies

The web site uses cookies to operate. We do not store or export any data from these cookies for any other use.

Cookies are used:

  • To operate the shopping cart and store.
  • To analyse how the web site is used through Google Analytics. This data is anonymous and we have turned off the demographics feature.
  • When you wish to share a page or item on social media networks and services, including Twitter, Google+, Facebook, Pinterest, Reddit, LinkedIn and WhatsApp.

2.2 Commerical transactions

The store operates using the shopping cart system, which processes and stores orders from customers as well as the details of customers who wish to register an excentrix user account. Read the ecwid EU privacy policy.

Customer payments are processed through PayPal and excentrix does not have access to any customer bank account or credit card details. Read the PayPal privacy policy.

When customers purchase from we retain personal data including name, address, phone number and email address we need to dispatch purchases to the customer and communicate with them regarding this transaction.

We retain any personal data required by statutory authorities such as HMRC for the purpose of financial reporting or other processes required by law.

2.3 Email newsletters

Signing up for our email newsletters is voluntary and by signing up you give your permission to use your email address and data to send you email news until you unsubscribe. You have full control over your subscription and can unsubscribe at any time.

We use to manage and send our emails. Your IP address and the date are recorded as evidence of your sign-up.

2.4 Contact

When you contact us, we will use your personal data in relation to the purpose of your communication. We will seek your consent if we wish to retain your personal information to contact you in the future.